Solution Specialist
Job in
Cape Town, 7100, South Africa
Listing for:
Vista
Full Time, Part Time
position
Listed on 2026-02-26
Job specializations:
-
IT/Tech
Technical Support, IT Consultant
Job Description & How to Apply Below
Our Senior Solution Specialist's execute on our on-premises implementations, projects, consultation, and other dedicated client professional services agreements They also act as the client facing team for our rapidly increasing platform projects around the world.
They ensure the delivery of great outcomes for our clients and help to generate exceptional client experiences while migrating our clients to our platform offerings.
About the role
Develop and maintain an extensive understanding of the cinema industry’s business operations to effectively configure and support Vista software for clients, becoming an expert in Vista’s suite of software modulesPerform project discovery, analyze client requirements, create system designs, and implement solutions within the Vista suite of software, testing the configuration to satisfy client requirementsInstall and configure the Vista on-premise and platform software, as part of both smaller consultation projects and full-scale, long-term deployments, remotely and onsite,Effectively train Vista clients both remotely and in personConsult with clients on best practices, helping them realize the full potential of the Vista softwareTake ownership of project tasks, delivering through to completionBuild strong relationships with clients and team membersPerform cross-regional and cross-departmental tasks and initiativesThe vast majority of work will be completed during standard business hours however, team members may be asked to assist with some work items that cannot be performed while clients are operating, including but not limited to system upgrades, maintenance items, or assist with other urgent or business critical, configuration and / or support itemsTravel domestically and internationally may be requiredRequirements
About you
Experience with Vista Group software would be highly beneficialProven experience dealing with medium to large client projects, creating exceptional client experiences and great outcomesProven experience taking proactive measures to prevent software issuesExperience in a software application support, deployment, and consultancyStrong knowledge of SQL Server, .NET (preferred), advanced user of Windows systems, including IIS, DNS, DHCP, NetworkingAbility to work on several tasks or projects simultaneously, prioritizing and following through to successful resolutionExcellent problem-solving and analytical skills, verbal and written communication, and organizational skills with meticulous attention to detailAbility to remain composed under pressure, using independent discretion and judgment to assess situations and respond appropriatelyCommitment to excellent customer service and dedication to creating great outcomes and working relationshipsProject management and governance experience would be highly beneficialConsistently achieves business goals and metrics successfully, promptly, and accuratelySome prior experience, or exposure to, team leadership or mentoringSpecific knowledge of cinema operations would be particularly usefulThis is a hybrid role with a home and office-based split, requiring regular weekly (2 days per week) attendance in the Cape Town office.
We are only considering applicants with an existing right to work in South Africa, without the need for employer sponsorship.
About Vista
Vista Group is the global leader in providing technology solutions to the international film industry. With brands including Vista, Veezi, Movio, Numero, Maccs, Flicks and Powster, our expertise covers cinema management software; loyalty, moviegoer engagement and marketing; film distribution software; box office reporting; creative studio solutions; and movie, cinema and streaming content discovery.
With more than 700 crew based across six main offices, in New Zealand (Auckland headquarters), the USA, the UK, South Africa, the Netherlands, and Mexico, our people are our most important asset. Across the group brands our teams provide market-leading services to clients in more than 100 countries.
We are proud of our diversity and have placed a high priority on being an inclusive workplace that is reflective of our clients and communities. It is…
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