Business Continuity Management Specialist

Who are we?

This department is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across the company.

Responsible for conducting risk assessments and the evaluation of information systems and/or networks and identifies and clearly defines potential ICT security and business continuity vulnerabilities and ensures that the ICT security implementation is tested and monitored closely. This would include testing of policies and procedures. Analyses business information risk and generates relevant solutions to safeguard information against accidental or unauthorised modification, destruction or disclosure.

Provides advice to business units on information security fundamentals.

• Update Business Continuity Management (BCM) policies and procedures.
• Build a Business Impact Analysis (BIA) to assess internal and external threats and the risk they pose to the Company and community and recommends mitigation strategies to reduce or eliminate identified risks.
• Develop a BCM strategy leveraging existing efforts and best practices.
• Drive and develop the content of BCM plans and documentation for core operational areas which includes, business resumption, recovery, restoration and disaster recovery plans that allows for business continuation in the event of disruptions or disasters.
• Communicate the BCM plans.
• Provide overall governance and direction setting of the program on an ongoing basis.
• Drive the delivery of BCM plans.
• Coordinate the activities amongst various BCM work streams.
• Work closely with technology teams to ensure their disaster recovery plans for critical systems and applications are consistent with the plans developed for the company.
• Manage and coordinate the efforts of functional managers or service line managers.
• Coordinate BCP testing program and actively participate in testing scenarios.
• Initiate and coordinate training and awareness programs.
• Ensure that BCM plans are developed to maintain and or restore business processes within required timescales following interruption to, or failure of, critical business processes.
• Assist with the company governance structure for crisis management and continuity planning.
• Escalate risks and coordinate mitigating responses.
• Develop status reports on location continuity plans and prepare management reports as necessary.
• Provides leadership and advice to assist other departments with BCM budgets and activities.
• Ensure compliance with evolving regulatory requirements and industry standards.
• Provide subject matter expertise on BCM to include appropriate legal and regulatory requirements.
• Acquire and archive ISO
  22301 or BS 25999 or equal Business Continuity Management Standards.
• Propels other similar facilities programs for occupant health and safety (evacuation drills, coordination of exit plans, and similar).

Strong Administration focus:

• Diary Management
• Setting up Meetings and logistics (solid knowledge of Teams is a plus)
• Administration duties includes:
  • Assist with coordinating routine updates to the detailed information supporting the Business Continuity Procedures (e.g., contact lists, personnel assignments, hardware and software specifications, network diagrams, vital records management and inventory lists, off‑site back‑up schedules, etc.).
  • Coordinating electronic access to, and hard copy distribution of, the Business Continuity Plans and Procedures.
    
    - BCP Document Management (SharePoint).
  • Administering contracts and service agreements with Business Continuity service providers.

Assist and Support with the planning, co‑ordination and participation of all IT DRP related issues:

• Maintenance and support:
  • Assure that recovery procedures are updated to remain effective for the restoration of key corporate resources and for the resumption of critical business processes.
  • Maintain…