IT & Facilities Lead: Multi-Site Tech & Security

🚀 Join the Olarm Team:
Where Innovation and Collaboration Thrive!

At Olarm, we're not just a company – we're a passionate team of forward-thinkers, tech enthusiasts, and problem solvers. Our mission to revolutionise the home security and monitoring markets is driven by a set of core values that define who we are and how we work together. We believe in harnessing the power of cutting-edge IoT technology to make a real difference in people's lives.

We are very big on our culture and company values so be sure to have a look at what we value below and apply if you think you can see yourself working with the Olarm team.

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Creative & Innovative Minds: We're on a continuous journey of discovery, pushing the boundaries of what's possible. Bring your creative ideas and innovative spirit to the table, as we challenge conventions and embrace new solutions.

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Collaborative Energy: At Olarm, collaboration is more than just a buzzword – it's how we achieve greatness. We value diverse perspectives, foster open communication, and support one another to reach our collective goals.

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Results-Driven Focus: We don't just aim for success; we make it happen. We're a team of motivated individuals who thrive on delivering results.

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Personal Impact: You will have a personal impact on people's lives being in the home security industry. Join us in shaping the future of IoT and home security, leaving a lasting impact.

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Learning Culture: In a fast-paced industry, learning never stops. We encourage continuous growth, providing opportunities to expand your skill set, explore new technologies, and elevate your career to new heights.

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State-of-the-Art Tooling: We believe in empowering our team with the best tools available. At Olarm, you'll have access to modern, state-of-the-art AI and developer tooling to help you move faster, solve complex problems, and focus on what matters most—building great products.

We are seeking a proactive and hands-on IT & Facilities Manager to oversee and support the company’s internal IT infrastructure, systems, and facility operations across multiple office and operational locations.

This role is ideal for someone who enjoys a broad operational scope — balancing IT support, systems administration, cybersecurity, infrastructure management, and facilities coordination. The successful candidate will ensure the business operates efficiently, securely, and reliably from both a technology and facility perspective.

You will work closely with all departments to support internal systems, user management, office infrastructure, and day-to-day operational needs.

IT Infrastructure & Systems Support

• Provide support and administration for internal IT systems and business platforms.

• Internal inventory systems
• CRM systems
• Support and maintain company network infrastructure across multiple office locations.

• Firewalls
• VPNs
• Office connectivity

• Mac Books
• Printers
• Office devices and peripherals
• Assist with onboarding and off-boarding of employees, including account provisioning and access control.
• Ensure good cybersecurity practices across the business, including device management, access policies, and user awareness.
• Coordinate with external IT vendors and service providers where required.

• Assist in maintaining secure IT environments and enforcing cybersecurity best practices.

• User access permissions
• Password management
• VPN access
• SSO and authentication systems
• Support implementation of security policies and procedures.
• Monitor and respond to basic IT security incidents and escalate where necessary.

• Support IT and operational infrastructure across multiple office locations.
• Ensure stable and reliable connectivity and operational readiness at all sites.
• Coordinate infrastructure improvements and upgrades where needed.

Office & Building Operations

• Oversee day-to-day facility operations and ensure office environments are functional, safe, and well…