Systems​/Support Administrator

Hospitality Hire is recruiting for an experienced Systems / Support Administrator to be based at our client's Head Office in Green Point, Cape Town. This is an urgent hire for a candidate with hands‑on experience in Nebula and APEX, two of the hospitality industry's leading property management and reservations platforms. If you thrive in a technical support environment and know these systems inside out, we want to hear from you immediately.

As Systems / Support Administrator, you will be the go‑to expert for all system‑related operations. You will keep hospitality technology running smoothly, from building and managing rates to diagnosing interface issues and providing day‑to‑day system support to operational teams across the group.

• Nebula and APEX system administration and configuration
• Building, loading, and maintaining rates across systems
• Checking and managing system interfaces and integrations
• Troubleshooting and resolving system‑related issues
• Supporting reservations systems and operational users
• Assisting with ongoing system updates, testing, and improvements
• Liaising with vendors and internal stakeholders on system matters

• Strong demonstrable knowledge of Nebula and APEX (ESSENTIAL)
• Proven experience in system administration and IT/tech support
• Solid understanding of rates setup, interfaces, and reservations systems
• Excellent attention to detail and analytical problem‑solving ability
• Ability to work under pressure and manage multiple priorities
• Strong communication skills – able to explain technical issues to non‑technical staff
• Hospitality industry background highly advantageous

• Location:
  
  Green Point, Cape Town (Head Office – on‑site)
• Salary: R25000 per month (negotiable depending on experience)
• Industry: Hospitality / Hotel Technology
• Systems:
  Nebula | APEX
• Start Date:
  
  Urgent

If you have solid Nebula and APEX experience, submit your 100% UPDATED CV.