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IT Consultant Systems Analyst IT Business Analyst IT Support

IT Service Desk Analyst

Job in Cape Town, 7100, South Africa
Listing for: Clicks Group Limited
Full Time position
Listed on 2026-06-06
Job specializations:
  • IT/Tech
    IT Consultant, Systems Analyst, IT Business Analyst, IT Support
Job Description & How to Apply Below
A leading retail company in Cape Town is seeking a Service Centre Analyst for the IT department. The role involves managing IT incidents, providing telephonic and email support, and ensuring customer satisfaction through effective service delivery. Candidates should have a Matric certificate, 2-3 years of experience in IT services, and familiarity with ITIL practices. Ideal candidates are customer-focused, possess strong communication skills, and demonstrate a proactive attitude towards problem-solving.
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