Legal Compliance Officer

We are seeking a proactive and detail-oriented Legal Compliance Officer to support the development and continuous improvement of the Group’s risk-based compliance framework.

To support the development, implementation and continuous improvement of a practical, risk-based compliance framework across the Group, ensuring that key regulatory obligations are identified, understood, monitored and embedded into business processes. The role supports the Legal Department and business in managing regulatory change, compliance monitoring, policy governance, training, data privacy support, regulatory engagement, incident remediation and governance reporting, with a strong focus on using technology and data to improve the efficiency and effectiveness of the compliance function.

• Develop, implement, monitor and continuously improve the Group compliance framework, incorporating sound compliance, risk management and corporate governance principles.
• Maintain the Group’s regulatory universe, compliance registers, obligation trackers, policy registers and compliance monitoring tools, ensuring key obligations are mapped to responsible business owners and practical controls.
• Monitor and report on regulatory developments applicable to the Group and prepare practical impact assessments, including affected business areas, key risks, required actions, owners and implementation timelines.
• Provide compliance advice and support to senior leadership and business stakeholders to mitigate regulatory, operational and reputational risk.
• Drive the use of legal and compliance technology to improve regulatory obligation tracking, policy management, training, third-party risk processes, evidence retention, monitoring, dashboards and governance reporting.
• Develop, document, update and maintain Group-wide compliance policies, protocols, standards, procedures and guidance notes.
• Develop and deliver compliance and regulatory training across the Group, including targeted training for higher-risk business areas.
• Support compliance monitoring, assurance and remediation by assessing key controls, tracking compliance failures, audit findings, incidents, complaints and corrective actions to closure.
• Support data privacy and information governance processes, including POPIA compliance, privacy impact assessments, data subject requests, data incidents, privacy training and Deputy Information Officer responsibilities where required.
• Support regulatory engagement, third-party compliance processes and matters with potential regulatory or reputational consequences, including regulator enquiries, inspections, vendor risk assessments, customer complaints and communications support.

• Compliance management frameworks and principles
• Regulatory risk management
• Corporate governance principles
• Policy governance and compliance monitoring
• Regulatory horizon scanning and impact assessment
• Data privacy and information governance, including POPIA
• Practical understanding of legal and regulatory controls
• Governance reporting and preparation of management-level reports
• Use of compliance, legal operations, risk or governance technology
• Knowledge of legislation applicable to retail, healthcare, medicines, pharmacy, consumer protection, advertising, data protection and e-commerce
• Experience in a listed company or regulated environment
• AI governance, digital compliance or data ethics
• Cross-border compliance exposure in Sub-Saharan Africa
• Information security governance awareness

• Strong written and verbal communication skills, with the ability to explain complex legal and regulatory requirements clearly to business stakeholders.
• Strong analytical, problem-solving and risk assessment skills, with the ability to identify practical, risk-based solutions.
• Strong drafting skills, including policies, procedures, reports, training material and compliance guidance.
• Ability to translate regulatory obligations into practical business controls, processes and remediation actions.
• Strong stakeholder management skills, including the ability to influence, challenge constructively and work across multiple business functions.
• Project management,…