Engagement Lead, Incident Response

WHO WE ARE

The cyber sector is always evolving, and our Advisory, Testing, Incident Response and Forensics practices are in more demand than ever. We’re building a team to meet this challenge. We’re quick to respond, innovate, and improve. We don’t get too hung up on hierarchy or bureaucracy. If your ideas are good enough, we’ll empower you to implement them. We also don’t believe there’s a typical cybersecurity professional.

We’ve built a team of intelligence analysts, technical specialists, software developers, investigators, risk managers, and more. You’ll always find a range of perspectives and expertise to draw on and help you grow. If that sounds like your kind of team, we’d like to hear from you.

We are looking for a German speaking consultant to join our Cyber Incident Response team as an Engagement Lead. A successful cyber response only happens when a group of technical experts works seamlessly with a team leader who can get the best out of them.

Role responsibilities include:

• Project scoping: you will be a first responder to cyber‑attacks, running triage calls with clients to understand the scope of the incident and setting out how S‑RM can support.
• Project management: from that first call to the incident’s conclusion, you will be responsible for ensuring the response is managed effectively and efficiently, delivering for all stakeholders while on schedule and within budget. Typical work streams include:
• Working with clients to ensure that incidents are contained.
• Overseeing a team of forensic analysts investigating the incident.
• Advising strategies for responding to cyber threat actors.
• Providing crisis management expertise to help clients navigate the incident.
• Relationship management: you will be responsible for building and developing relationships with the various stakeholders involved in a cyber incident, from the victims themselves to lawyers and insurance professionals.

We nurture a culture of equality, diversity and inclusion, and we are dedicated to developing a workforce that displays a variety of talents, experiences, and perspectives.

We think candidates with the following skills and experience are likely to succeed as Incident Response Engagement Leads at S‑RM. You will need great consulting skills and a developed understanding of networks and security technologies. We will prioritise candidates with demonstrable digital forensics and incident response ("DFIR") experience, especially those that have worked in an incident handling capacity before. However, we’d encourage candidates with adjacent experience to apply.

We believe that, with the right training, anyone that fits the profile below can make an excellent Engagement Lead. We have a proven track record of supporting those from diverse backgrounds to develop into this role.

We’re looking for:

• Native or professional fluency in German language.
• Great communication skills.
• A calm and empathetic style when under pressure.
• A thoughtful approach to solving problems.
• An instinct to seek the expertise of others and bring diverse skillsets together.
• Excellent client service and advocacy skills in your daily work.

Candidates must have permission to work in South Africa by the start of their employment.

We offer thoughtful rewards and support to help our people achieve a great balance in their professional and personal lives, including:

• 23 days holiday per year in addition to bank holidays (+1 day for every year of service up to a maximum of 28 days in total)
• Hybrid working and flexible working hours
• Medical aid with Discovery Health for employee, partner, and children up to the cost of the Classic Saver plan
• Gap Cover policy – allowing you to bridge the gap between your medical bills and your medical aid cover
• Life insurance – 4x annual salary
• Disability cover - 75% of annual salary
• Private pension – up to 7% contribution matched by the company
• EAP (Employee Assistance Programme) for employees and immediate family, including counselling sessions
• Free access to the world-famous mindfulness app Headspace
• Seasonal flu vaccination
• Eye tests and glasses reimbursement up to certain cost on an annual basis
• Formalised…