Technical Business Analyst

Cape Town, South Africa | Posted on 06/12/2026

is growing its network of Technical Business Analysts. If you are someone who is energised by client engagements where your expertise unlocks value and creates measurable impact, this role was built for you.

Your initial engagements will be with clients operating in the Financial Services, Financial Planning, and Investment Management space. These are business enterprises that prioritise automation, process improvement, and intelligent digital delivery.

Purpose of the Role:

Within each client engagement, you will work closely with cross‑functional teams, including developers, project managers, and business stakeholders, to deliver enterprise projects and meaningful operational improvements.

You bring a deep understanding of investment platforms and financial products, and you apply that understanding to requirements gathering, process analysis, and solution design. A significant focus of this role is the automation of business processes using AI, robotics, and tools such as Python.

Process

• Engage with business stakeholders to understand, document, and map existing processes, workflows, and data flows.
• Identify manual, repetitive, and error‑prone processes and quantify the cost and ROI of automating them.
• Translate complex business problems into clear functional and non‑functional requirements, user stories, and acceptance criteria.
• Design future‑state processes that leverage automation, AI capabilities, and low‑code/no‑code tooling.
• Develop test plans, coordinate UAT, and ensure solutions meet all specified requirements before deployment.

Technology

• Contribute to the end‑to‑end project lifecycle for automation and AI implementations.
• Collaborate with engineers and data scientists to create practical, scalable technical solution architectures.
• Ensure all developed solutions are robust, well‑documented, and compliant with operational risk and control frameworks.
• Stay current with trends and regulatory changes in the financial services space and apply those insights to client engagements.

People

• Serve as the primary point of contact between business users and the technical delivery teams throughout each engagement.
• Present business cases, process maps, and solution designs to audiences including senior leadership.
• Manage stakeholder expectations and proactively communicate progress, risks, and dependencies.
• Build and maintain trusted relationships with client stakeholders across all levels of the business.

Finance

• Apply a working understanding of investment products, financial instruments, and trading systems to every engagement.
• Quantify the ROI and total cost of ownership impact of proposed solutions before recommending them.
• Ensure all solution designs and implementations comply with relevant financial regulations and internal risk and control frameworks.
• Monitor the financial performance and benefit realisation of implemented solutions over time.
• Contribute meaningfully to commercial conversations with client stakeholders, connecting operational improvement to financial outcomes.

Background and Experience Requirements:

• 5+ years of proven Business Analysis experience within financial services.
• Bachelor’s degree in Engineering is required.
• Demonstrated experience on platform development projects within an investment/financial services environment is strongly preferred.
• Certification in Business Analysis is advantageous.
• A track record of delivering high‑quality results in a fast‑paced, performance‑driven environment.

Must‑Have Requirements:

• Financial services fluency – solid understanding of investment products, trading systems, and financial instruments.
• Business analysis depth – lead requirements gathering, process mapping, and solution design across complex, multi‑stakeholder environments. Experience with both Agile and Waterfall methodologies is required.
• Automation and technical capability – contributed to or led automation and AI‑driven projects. Familiarity with Python, SQL, RPA tools, APIs, and data visualisation platforms such as Power
  
  BI or Tableau is a strong advantage.
• Stakeholder engagement – communicate with clarity and confidence at every level, from frontline operations to executive leadership. Manage expectations honestly and proactively.

Benefits and Working Environment:

• Exposure to multiple client engagements across the financial services space, broadening experience with every placement.
• A high‑trust environment that values authenticity, transparency, and continuous improvement.
• Access to the  ecosystem, frameworks, and a professional community that takes craft seriously.
• The variety and challenge that comes from working across different organisations, teams, and problem sets.
• Remuneration that reflects the seniority and strategic nature of the role.