Infrastructure Delivery Installation Technician, Infrastructure Delivery

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We have an exciting opportunity for an  Technician at our Cape Town data center cluster. This is an entry-level position and a unique chance to work in one of the most innovative and fast-paced data centers in the world.

The Infrastructure Delivery () team is responsible for the physical deployment and scaling of new data center infrastructure. As part of this team, you will be primarily tasked with installing cabling and new racks within the data center. You must be able to perform repetitive tasks and adhere to standard processes and best practices. You will work in a collaborative team environment and must be able to communicate effectively and support cross-team functionality.

Key job responsibilities

Key Responsibilities:

- Adhere to security and safety best practices in the data center
- Installation and testing of copper and Fiber Optic cabling
- Basic build and troubleshooting of network devices
- Creating/attaching labels and barcodes
- Managing inventory of related materials
- Adhering to defined escalation processes and standard operating procedures
- Use of internal workflow tools to track, update and complete work requests
- Working across multiple data center sites when required

Physical Requirements:

- This position has a physical component and may require working in cramped spaces or elevated locations
- Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)
- Regularly work at heights and from ladders
- Work in noisy areas with hotter and colder temperatures than standard office environmental conditions

A day in the life
You start by checking your work queue and picking up rack installation tasks for the day. Most of your time is spent on the data center floor — running cables, installing racks, and testing connections. You'll track your progress using digital tools and flag issues as they come up. Beyond the daily installs, you'll contribute to continuous improvement projects and help plan and coordinate incoming rack schedules.

Some days bring unexpected challenges that need quick thinking. You'll work closely with your teammates and move between sites when needed. No two days are exactly the same.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (gender diversity) conferences,…