Project Manager IT

My client based in Cape Town (North) is currently looking for a Project Manager
- Special Projects to join them on a permanent basis (4 day in office).

Location:

Cape Town

The Project Manager
- Special Projects will lead strategic, cross functional initiatives that drive growth, operational efficiency, compliance readiness, and digital transformation within a retail financial services environment. This role focuses on complex, non BAU projects requiring structured execution, regulatory awareness, and alignment across diverse teams.

• Lead end to end delivery of high impact projects across lending, payments, insurance, collections, customer experience, and retail channels.
• Develop structured project plans with clear milestones, dependencies, and regulatory considerations.
• Drive alignment between business units, retail operations, technology, compliance and external partners.
• Ensure projects are delivered on time, within scope, and with measurable business impact.

• Engage senior leadership, business units, technology teams and external vendors with clarity and confidence.
• Facilitate steering committees, stand ups and cross functional workshops.
• Manage expectations, resolve conflicts and maintain transparent communication.

• Produce executive ready reporting, dashboards, and project scorecards.
• Maintain risk registers, decision logs and compliance documentation.

• Strong project management capability (Agile, Waterfall, hybrid).
• Ability to manage multiple concurrent work streams in a regulated environment.
• Exceptional organisational, analytical, and problem solving skills.
• Strong communication and stakeholder engagement across technical and non technical teams.
• Technical & Functional Skills
• Experience in retail financial services: lending, payments, insurance, credit, or collections.
• Familiarity with digital product development, workflow automation, and operational systems.
• Proficiency with project tools (Jira, Asana, MS Project, Power BI, Excel).

• High accountability and ownership.
• Calm, structured, and decisive under pressure.
• Ability to navigate ambiguity and bring clarity.
• Collaborative, influential, and able to drive alignment across diverse teams.

• 10-15 years in project management within financial services, retail credit, fintech, or regulated environments.
• Proven track record delivering cross functional or compliance heavy projects.
• Experience with digital transformation, operational optimisation, or customer journey redesign.

• Agile
• Project Management
• SAAS
• SDLC

• More than 10 years

• Grade 12 / Matric