Senior IT Technician

COMMAND THE INFRASTRUCTURE. DRIVE THE SALES ENGINE. ABOUT US

We are a high‑octane global force, and we operate at a pace that leaves others in the dust. Our Cape Town sales hub is the nerve center of our operations, where technical precision meets high‑stakes efficiency. We don’t just “fix computers”, we build the infrastructure that powers our growth. We are looking for an elite Senior IT Technician to ensure our systems run like clockwork and our team stays connected.

This isn't a role for someone who wants to sit on the sidelines. We are looking for a proactive technical operator who thrives in a dynamic environment. You will be the first line of defense for our technology, managing everything from complex network troubleshooting to high‑level desktop support. You ensure our hardware, software, and VoIP systems operate at their absolute best so the sales mission never stops.

• The Infrastructure:
  Manage desktop support, network troubleshooting, and application testing with surgical precision.
• The Assets:
  Own the hardware lifecycle from PC builds and printer setups to maintaining a flawless IT asset register.
• The Performance:
  Monitor ISP, SIP, and CRM systems to ensure smooth, high‑speed performance across the floor.
• The Standard:
  Manage cabling and hardware installations to maintain a neat, world‑class IT environment.
• The Intelligence:
  Conduct daily checks and provide weekly reports on resolutions, keeping leadership ahead of the curve.

• The Expert:
  You have 2+ years of relevant experience and the ability to rebuild a PC from the ground up.
• The Problem‑Solver:
  You possess strong initiative and can stay calm under the pressure of a high‑volume environment.
• The Communicator:
  You bridge the gap between complex tech and human support with excellent teamwork skills.
• The Specialist:
  You are proficient in MS Office, networking, backup management, and VoIP systems.
• The Professional:
  You hold an IT-related diploma/degree; an Office 365 Administrator certification is your secret weapon.

• Competitive Salary:
  We pay for the skill and grit you bring to the table.
• High‑Energy Culture:
  Work in a rewarding environment where your contributions are visible and valued.
• Career Velocity:
  This isn’t a dead‑end job; we provide clear growth paths into senior technical and leadership positions.
• Continuous Growth:
  Full training and ongoing support to keep your skills at the cutting edge.