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Subject Matter Expert Lead, Digital CX & Self-Service
Job in
Cape Town, 7100, South Africa
Listed on 2026-07-06
Listing for:
Damco Spain SL
Full Time
position Listed on 2026-07-06
Job specializations:
-
IT/Tech
Ecommerce
Job Description & How to Apply Below
Damco Spain SL is seeking a Subject Matter Expert Lead for its Ocean Digital Solutions in Cape Town, South Africa. This role drives the digitalization strategy to enhance customer experience and promote self-service offerings. The candidate will support the onboarding of customers to self-service features while ensuring data quality and compliance.
With a strong focus on customer solutions, the ideal candidate should have 3-5 years of experience in a B2B e-commerce environment and excellent analytical skills.
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