Infrastructure Delivery Installation Technician, Infrastructure Delivery

About the Role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. This entry‑level  Technician position is located in our Cape Town data center cluster. As part of the Infrastructure Delivery team, you will primarily install cabling and new racks within the data center, performing repetitive tasks while adhering to standard processes and best practices.

• Adhere to security and safety best practices in the data center.
• Installation and testing of copper and fiber optic cabling.
• Basic build and troubleshooting of network devices.
• Creating and attaching labels and barcodes.
• Managing inventory of related materials.
• Adhering to defined escalation processes and standard operating procedures.
• Use of internal workflow tools to track, update, and complete work requests.
• Working across multiple data center sites when required.

• This position involves working in cramped spaces or elevated locations.
• Manual handling and lifting of equipment (weight limits in accordance with regulations).
• Regularly work at heights and from ladders.
• Work in noisy areas with temperature variations outside standard office conditions.

You start by checking your work queue and picking up rack installation tasks for the day. Most of your time is spent on the data center floor—running cables, installing racks, and testing connections. You'll track your progress using digital tools and flag issues as they arise. Beyond daily installs, you’ll contribute to continuous improvement projects and help plan and coordinate incoming rack schedules.

Some days bring unexpected challenges that require quick thinking. You’ll work closely with teammates and may move between sites when needed. No two days are exactly the same.

The  is a diverse group of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. We collaborate across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for customers. The culture is inclusive, welcoming bold ideas and empowering you to own projects to completion.

Amazon Web Services is the world’s most comprehensive and widely adopted cloud platform. Our innovations power businesses from startups to Global 500 companies. AWS fosters an environment of continuous learning and curiosity, supported by affinity groups and events that celebrate diversity.

Mentorship and career growth opportunities are integral to our culture—continuous knowledge sharing, mentorship, and other resources help you develop into a well‑rounded professional. We value work‑life harmony, offering flexibility to support personal and professional success.

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• High school or equivalent diploma.

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
• Experience working in a colocation data center facility.

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups that may contribute to Employment Equity within the workplace.

In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.