Client Team Lead – 1st-Line Support & Ops
Job in
Cape Town, 7100, South Africa
Listed on 2026-07-07
Listing for:
DataFin Recruitment
Full Time
position Listed on 2026-07-07
Job specializations:
-
IT/Tech
Systems Administrator, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Data Fin Recruitment seeks a highly technical professional for the Team Lead (1st Line Support & Client Experience) role in Cape Town. This role involves overseeing support operations, managing ticket queues, and ensuring a seamless client experience through rapid response and effective communication.
The ideal candidate will have over 5 years of relevant experience, hands-on leadership skills, and a focus on continuous improvement. Responsibilities include managing escalations, coaching team members, and maintaining operational standards.
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