More jobs:
WFO Consultant
Job in
Cape Town, 7100, South Africa
Listed on 2026-07-07
Listing for:
sabio
Full Time
position Listed on 2026-07-07
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
Act as consultative lead in Sabio WFO deployments – providing functional system expertise which supports the operational goals of our customers, ensuring they are enabled to fully exploit the benefits of the technology. This may take the form of a stand‑alone or integrated engagement covering the following types of activities:
- Functional and operational design, implementation and configuration.
- Functional design documentation creation and ownership.
- Solution testing to include functional system testing, E2E Testing, integration testing and UAT support.
- Analysis and benchmarking of solution performance.
- Customer training and knowledge transfer sessions.
Proactive management of customer relationships – providing assistance and guidance to improve their WFO operations.
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