Graduate Industrial Engineer

Job Description

Are you an Industrial Engineering graduate who enjoys solving complex problems, improving how work flows through teams, and applying technology and AI to deliver better outcomes for both internal teams and clients? At Cognia, we transform how legal services are delivered by combining legal expertise with process engineering, data insights, and emerging technologies. In this role, you will work on both internal initiatives and client engagements, supporting the design, analysis, and improvement of legal workflows that underpin scalable, efficient, and data-driven service delivery.

You will contribute to mapping and analysis of legal processes for Cognia and its clients, supporting the implementation and enablement of legal technology and AI tools, and producing reporting and insights that inform decision‑making at both operational and client levels. Your work will translate complex legal and operational activity into clear process artefacts, structured data, and practical recommendations.

Working closely with legal teams, delivery managers, project managers, and technology specialists, you will support real client‑facing engagements while also helping improve Cognia’s own internal ways of working. This role offers hands‑on exposure to legal operations, legal technology, and AI‑enabled service delivery, providing a strong foundation for developing future‑focused skills in a fast‑paced, collaborative environment.

• B.Eng (Industrial) or equivalent
• Strong computer literacy (MS Office, digital/web tools).
• Knowledge of Microsoft Power Apps (advantageous).
• 6–18 months experience in process mapping or an engineering environment (advantageous).
• Strong engineering analytical skills.
• Effective coordination and communication capabilities.
• High attention to detail.
• Team‑oriented with willingness to learn.
• Demonstrable experience analysing data, understanding workflows, and recommending process improvements.
• Practical experience using AI in Legal contexts, whether through workflow integration or bespoke AI tools.
• Genuine interest in continuous learning and adapting to emerging legal tech and AI trends.

• Support the design, testing, and rollout of legal tech workflows and tools across internal operations and client engagements, taking ownership of small, defined components and tasks.
• Develop and maintain curiosity about legal technology, automation, AI, and GenAI by researching emerging tools relevant to legal service delivery for Cognia and its clients.
• Help maintain and update legal tech platforms used internally and within client delivery environments, and troubleshoot basic issues.
• Assist in supporting internal teams and client‑facing users as new tools are adopted.

• Assist with mapping and documenting internal and client legal processes, capturing how work currently flows through teams, matters, and delivery models, and where the friction points are.
• Support the identification of opportunities to improve workflows for Cognia and its clients, contributing observations and ideas with guidance from your team.
• Help prepare process diagrams, flowcharts, and simple visuals used in internal improvement initiatives and client‑facing recommendations to communicate findings clearly to stakeholders.

• Gather, review, and analyse qualitative and quantitative data to produce simple insights that support internal decision‑making and client reporting requirements, including matter management and delivery performance.
• Assist with business‑case inputs by collecting and summarising data, and creating basic visuals such as graphs, diagrams, or process flows for internal use and client presentations.
• Support the preparation of reports, project documentation, roadmaps, and presentations for both internal stakeholders and external clients.

• Prepare for and participate in workshops, meetings, and information‑gathering sessions with internal teams and client stakeholders, capturing key information accurately.
• Assist in documenting and validating stakeholder requirements for…