Systems & Automation Engineer

Systems & Automation Engineer

Location:

Cape Town, South Africa.

At Ekco, you’ll do meaningful work for customers who count on us, with people who have each other’s back. You’ll grow faster through real responsibility, clear career paths, and honest feedback.

Founded in 2016, Ekco is one of the fastest growing cloud solution providers in Europe, enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from their existing technology investments.

We are seeking a Systems & Automation Engineer to join our Central Services team to deliver high‑impact automation solutions, vulnerability remediations, and maintain our patching systems. This results‑driven role requires a strong focus on outcomes and efficiency.

You will be responsible for rapidly developing and deploying automation scripts across various environments, creating scripted automation, hot‑fix remediation for Windows operating systems and maintaining our core patching platforms.

• Design, develop, and deliver automation scripts using scripting languages (e.g., Power Shell, Python, Bash).
• Proactively identify, assess, and remediate system vulnerabilities across Windows environments and associated infrastructure.
• Manage and maintain enterprise patching systems to ensure timely deployment of updates and hotfixes.
• Oversee patch compliance reporting and work with stakeholders to resolve exceptions or failed deployments.
• Collaborate with Service Delivery and Security teams to automate and streamline patching and remediation workflows.
• Ensure all delivered automation and remediation solutions are reliable, secure, and well documented.
• Troubleshoot and resolve issues in automation and patching workflows to minimize downtime and enhance operational efficiency.
• Support time‑sensitive initiatives such as platform migrations, upgrades, and service improvements through automation and patch management.
• Deliver measurable results against agreed performance metrics, milestones, and objectives.

• Strong experience in one or more scripting languages (e.g., Power Shell, Python, Bash) with flexibility to adapt to others as required.
• Proven background in delivering automation and vulnerability remediation within enterprise IT environments.
• Hands‑on experience with Windows Server patching, WSUS, SCCM, or equivalent enterprise patch management tools.
• Solid understanding of Microsoft infrastructure and services (Active Directory, Microsoft 365, Windows Server).
• Knowledge of vulnerability management processes, risk assessment, and remediation prioritisation.
• Familiarity with version control tools such as Git.
• Experience working with ITSM systems such as Fresh service or Service Now.
• Strong analytical and problem‑solving skills, with the ability to design and implement practical solutions at pace.
• Ability to produce clear, concise technical documentation to support handover and ongoing maintenance.

• Exposure to cloud platforms such as Microsoft Azure and associated automation and patch management tools.
• Experience with automation and configuration management frameworks (Ansible, Terraform, DSC).
• Knowledge of vulnerability scanning tools (Qualys, Intruder, Rapid7) and how to integrate them into remediation workflows.
• Background working within a Managed Service Provider (MSP) environment.

• Results‑oriented, with a clear focus on delivering secure, high‑quality outcomes within agreed timescales.
• Self‑motivated and able to work independently with minimal supervision.
• Strong communicator, capable of engaging technical and non‑technical stakeholders to drive progress and resolve issues.
• Detail‑driven and methodical, ensuring consistency, reliability, and accuracy across all deliverables.
• Proactive mindset with a passion for continuous improvement, automation, and operational excellence.