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Software Support Analyst — Customer Champion; UK
Job in
Cape Town, 7100, South Africa
Listed on 2026-07-13
Listing for:
Mri Software
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
MRI Software in Cape Town seeks a Software Support Analyst to resolve customer software queries, analyse issues, and recommend solutions. You will engage with clients via email and telephone to deliver an excellent customer experience.
With 2–3 years’ experience in application support, you will work UK hours (09:00–17:30) Monday–Friday and observe UK public holidays. You will help maintain knowledge bases and contribute to ongoing product support and improvements.
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