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Software Support Analyst - Customer-Focused Troubleshooter
Job in
Cape Town, 7100, South Africa
Listed on 2026-07-13
Listing for:
Mri Software
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
MRI Software is looking for a Software Support Analyst to join their team in Cape Town. This position involves resolving customer software queries and engaging with clients via email and telephone. Applicants should have at least 2-3 years of experience in application support.
The role includes handling various software issues and ensuring excellent customer experiences. Working UK hours is essential, and adherence to UK public holidays is required in place of South African ones.
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