Operations Trainer — US Night Shift
Job in
Cape Town, 7100, South Africa
Listed on 2026-07-13
Listing for:
WNS
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
WNS is seeking an Operations Trainer in Cape Town to deliver product and technical training to the assigned operational unit. You will ensure agents and teams possess the tools and skills to achieve optimum delivery and performance.
You will conduct new starter training, refresher sessions, up-skilling and knowledge checks, manage trainees daily, support nesting and BAU, and capture learner records in line with client requirements.
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