Cloud Engineer

Cloud Engineer

As a Cloud Engineer, you will play a key role in the delivery of managed services for our customers. You will work behind the scenes to maintain, support and improve cloud environments, ensuring stability, security and operational excellence. You will collaborate closely with senior engineers, lead engineers and customer teams in the Netherlands, contributing your technical expertise to deliver exceptional service outcomes.

• Resolve incidents and service requests within agreed service levels.
• Implement approved changes and service improvements.
• Administer and maintain Microsoft cloud environments.
• Perform technical troubleshooting and root cause analysis.
• Monitor customer environments and proactively identify issues.
• Create and maintain technical documentation.
• Support automation and standardisation initiatives.
• Collaborate with colleagues across multiple customer teams.
• Participate in knowledge-sharing and continuous improvement activities.
  
  Participate in an on‑call rotation when required.

• Microsoft 365 Administration
• Microsoft Entra
• Microsoft Intune
• Microsoft Azure
• Windows Server
• Networking fundamentals (DNS, DHCP, VPN, TCP/IP)
• Troubleshooting complex infrastructure environments
• Azure Virtual Desktop (AVD)
• Microsoft Security solutions
• Fortinet, Meraki, Sonic Wall or Extreme Networks
• Power Shell scripting
• Backup and Disaster Recovery solutions

• 3+ years of experience in a Cloud Engineer, Systems Engineer or Infrastructure Engineer role.
• Relevant IT qualification or equivalent practical experience.
• Microsoft certifications are highly desirable:
• AZ-104
• MS-102
• MD-102
• SC-900

• 25 days annual leave plus public holidays
• Birthday leave: one extra day off to celebrate
• Company pension scheme
• Employee Assistance Programme (EAP) for wellbeing support
• Ekc Olympics: global team activity challenges
• Unlimited access to Pluralsight for continuous development
• Real opportunities to grow, including international progression