Client‑Focused Software Support Analyst

MRI India is seeking a Software Support Analyst to join their team in Cape Town. The role focuses on resolving customer software queries and providing excellent support by engaging with clients through email and telephone. The position requires a minimum of 2 years' experience in application support, with strong problem-solving skills and the ability to manage multiple tasks under pressure.

Employees benefit from optional working flexibility, diverse employee-led resource groups, and a competitive benefits package including medical aid, annual leave, and tuition reimbursement schemes.