Senior Technical Business Analyst

Company Overview

Open Box Software is an internationally focused consulting company that specialises in business and software consulting services for the Real Estate Industry. Since 2001, we have been delivering practical, smart, and cost-effective technology solutions for our clients. We have a team of highly talented individuals who are driven by excellence and open to finding a better way of making a positive impact.

Reporting directly to the Head of Enterprise Solutions, you will be joining our team in Cape Town with potential travel to client sites across the United States and United Kingdom when required. As a technical business analyst, you will need to be comfortable wearing many hats, straddling a role that can encompass:

• Business analysis and solutions design.
• Compiling various project artifacts such as user requirement specifications, project definitions, etc.
• Process re-engineering.
• Product selection.
• Change management.
• Account management.
• Consulting within the area of delivery.

We’re looking for someone who can communicate effectively with end users, tech teams and business focused individuals. You can turn jargon into understandable terms with ease.

• You have extensive experience in Software Development.
• Interested in technology and digital transformation.
• Analytical, interpersonal, and innovative in your approach to strategic thinking and problem solving.
• Always thinking of / looking for a better way of doing things.
• You stay on top of industry trends, becoming an authority in areas of focus.
• You are comfortable with and adaptable to change.

• Identifying and articulating technology solutions to open-ended business problems.
• Workshop facilitation.
• Requirements gathering and solution design.
• Being the face of Open Box within the client environment.
• Presenting at industry events and conferences.
• Business case development.
• Compiling statements of work and pricing quotes.
• Becoming an expert in commercial real estate processes and practices (US / EU).
• Developing new business streams within client environments.
• Managing the development team or assisting the project manager.

• Bachelors level degree ideally in an engineering, accounting, or IT related field.
• 7+ years relevant work experience in a software consulting capacity.
• Good understanding of accounting and financial processes.
• Experience in ERP (such as MRI & Yardi) including implementations, integrations, upgrades and enhancements is highly beneficial.
• Experience in the complete SDLC.
• A competent understanding of database design and SQL.
• Excellent communication skills at both C-Suite and operational levels.
• Proven track record in a problem-solving capacity.
• Proven ability to work both independently and within a team.
• Knowledge of the commercial real estate industry is beneficial.

• Friendly and humble
• Conscientious
• Empathetic and self-aware
• Self-motivated
• Sound decision-making ability
• Team player