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CRM Consultant

Job in Cape Town, 7100, South Africa
Listing for: Isilumko Staffing
Full Time position
Listed on 2026-09-12
Job specializations:
  • IT/Tech
    CRM Systems & Management, IT Consultant
Job Description & How to Apply Below

Responsibilities

The Dynamics CRM Consultant will be responsible for reviewing client business processes, re‑engineering the client’s processes to improve efficiency, and performing many of the functional tasks required for a successful CRM implementation.

Qualifications

The Dynamics CRM consultant must have a good knowledge of Dynamics 365 and participates in the design and architecture sessions, gather and document business processes and requirements for the project. Assist with architecting the CRM system, related customizations, portals and is responsible for delivering high‑quality CRM technical/business solutions.

  • Dynamics 365 as a key competency,
  • D365 for Sales, Customer Service, Marketing, portals.
  • Power platform and
  • Microsoft 365 experience
  • 4 years of experience actively involved with Dynamics 365
  • Implementing projects
  • Necessity to be a more senior person who can coach junior employees.
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