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Global 24/7 Customer Service Team Lead – POS/Restaurant Tech
Job in
Cape Town, 7100, South Africa
Listed on 2026-08-03
Listing for:
Keen
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
Technical Support -
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
Keen is hiring a Customer Service Team Lead to support a global client in POS tech and delivery space. You'll lead a frontline team of 12-15 agents delivering high-quality service to restaurant partners and merchants across the U.S.
This hands-on leadership role suits someone with experience in food delivery platforms, POS systems, or vendor tech. You will mentor the team, handle escalations, and drive improvements in a fast-paced support environment.
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