IT Specialist

About Us

Step into the wild world of One Day Only  – South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why over complicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy shoppers getting our daily dose every 24 hours.

Step into the wild world of One Day Only  – South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why over complicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy shoppers getting our daily dose every 24 hours.

We're not fussy – if the price is right and the quality checks out, we're selling it. That's what makes us the go-to for both the smart buyer and the eager seller. Toss in the urgency of our deals, and boom, success happens quicker than you can blink. So, jump in, where FOMO meets killer deals, and let's turn every day into a retail party!

Are you the person everyone calls before they try turning it off and on again? We're looking for an IT Specialist who loves solving tech puzzles, keeping systems running smoothly, and rescuing colleagues from mysterious error messages. From laptops and networks to warehouses and workstations, you'll be the behind-the-scenes hero who keeps the business connected. If you enjoy getting hands-on, tackling new challenges, and making technology work better every day, you'll fit right in.

• End-user support across Windows, macOS, and ChromeOS.
• Hardware, software, connectivity, printing, and access troubleshooting.
• Help desk and SLA management.
• User lifecycle and access management.
• Google Workspace and Microsoft 365 administration.
• Endpoint management, software deployment, patch management, and device compliance.
• Incident resolution, root cause analysis, and recurring-issue resolution.
• Technical documentation and record management.

• Support business-critical systems and operational IT equipment.
• Troubleshoot printers, scanners, handheld devices, and related technology.
• Preventative maintenance and operational readiness checks.
• Incident response and downtime reduction.
• Site, shift, and after-hours support where required

• First- and second-line network troubleshooting.
• Wired and wireless connectivity support.
• Network cabling, termination, patching, tracing, testing, and fault-finding.
• Assist with network equipment deployment and maintenance.
• Physical infrastructure installation, relocation, and decommissioning.
• Maintain organised cabling and IT infrastructure standards.
• Infrastructure documentation and escalation of advanced network issues.
• Work collaboratively with the Network Specialist on advanced infrastructure and network changes

• CCTV installation, maintenance, and troubleshooting.
• Basic cabling, connectivity, and fault-finding.
• Equipment installation, relocation, replacement, and decommissioning.
• Vendor or specialist escalation where required.

• Endpoint security and device compliance.
• Patch management and security remediation support.
• Access reviews and security incident escalation.
• Change management.
• Backup and recovery support.
• Business continuity support.
• Adherence to IT security policies and standards.

• Hands-on delivery of IT projects and technical implementations.
• Infrastructure upgrades, system rollouts, office moves, and equipment deployments.
• Hardware and infrastructure installation, configuration, testing, relocation, and decommissioning.
• Ownership of assigned technical project activities from initiation to completion.
• Technical testing and post-implementation support.
• Project documentation, SOPs, and technical procedures.
• Process improvement and continuous improvement initiatives

• IT asset lifecycle management.
• Hardware, software, licence, and equipment inventory management.
• Asset…