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Enterprise DNS & Monitoring Support Specialist
Job in
Cape Town, 7561, South Africa
Listed on 2026-08-17
Listing for:
DigiCert
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Digi Cert is seeking a Technical Support Analyst to assist enterprise clients using our DNS and traffic monitoring solutions. You will support Digi Cert DNS Made Easy and Constellix, aligning with U.S. Eastern Time hours to meet global business needs.
Responsibilities include troubleshooting configurations, handling tickets, and providing high-quality customer support through calls, emails, and chats. We value proactive problem solving and a customer-focused mindset.
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