Security Support Analyst – Identity and Access Management

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.

Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

As an Identity & Privileged Access Management (IPAM) Analyst, you will play a key role in protecting Apex's identity security environment by supporting the governance, administration, and lifecycle management of user, privileged, non-employee, and service account access across the organisation.

You will be responsible for ensuring that access is provisioned, modified, reviewed, and revoked in accordance with Apex policies, security standards, and regulatory requirements. Working closely with Business Units, HR, Application Owners, IT Support, Security Engineering, Audit, and Risk teams, you will help ensure that identity-related controls remain effective, compliant, and audit-ready.

The role requires a strong understanding of Identity Governance and Administration (IGA), Joiner-Mover-Leaver (JML) processes, User Access Reviews (UARs), Privileged Access Management (PAM), and access governance controls. You will contribute to the continuous improvement and automation of identity processes while supporting strategic identity transformation initiatives across the organisation.

Success in this role is measured through strong governance outcomes, timely and accurate access management, successful audit results, reduced identity-related risk, improved operational efficiency, and positive stakeholder engagement.

• Administer and support identity and access management processes across enterprise applications, platforms, and directories.
• Manage Joiner, Mover, and Leaver (JML) activities, ensuring access is provisioned, modified, and revoked in accordance with approved processes and SLAs.
• Perform user account lifecycle management for employees, contractors, third parties, service accounts, and privileged identities.
• Support authentication, authorisation, and access control processes across Entra , Active Directory, Cyber Ark, and connected applications.
• Investigate and resolve access-related incidents, requests, and provisioning issues while maintaining high service levels.
• Maintain operational procedures, knowledge articles, and support documentation to ensure consistent service delivery.

• Administer and coordinate User Access Reviews (UARs), certification campaigns, and attestation processes across business and technology environments.
• Ensure user and privileged access assignments comply with Apex policies, standards, segregation of duties requirements, and regulatory obligations.
• Monitor and report on access governance metrics, policy compliance, certification completion rates, and control effectiveness.
• Support internal and external audits by providing evidence, reporting, control documentation, and audit responses.
• Identify and remediate access governance risks, control deficiencies, and policy exceptions while implementing appropriate compensating controls.
• Maintain governance artefacts, role models, ownership records, entitlement inventories, and access control documentation.

• Support and continuously improve Joiner, Mover, Leaver (JML), Non-Employee Identity Management, and Service Account Management processes.
• Assist with the implementation and…