First-Line IT Support Analyst (24/7
Job in
Cape Town, 7561, South Africa
Listed on 2026-08-22
Listing for:
Computacenter AG & Co. oHG
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, IT Business Analyst, Technical Support
Job Description & How to Apply Below
Computacenter AG & Co. oHG in Cape Town seeks a First Line Analyst 1 to join the Service Desk, acting as the single point of contact for application and infrastructure issues and delivering first-line fixes where possible.
The role involves working across channels, triaging incidents, following ITIL practices, and collaborating with teammates to improve processes; must have 12th grade or IT diploma, be able to work 24x7 shifts, and possess Microsoft 365 skills and English communication.
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