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Enterprise DNS & Monitoring Support Analyst
Job in
Cape Town, 7561, South Africa
Listed on 2026-08-23
Listing for:
Webhosting
Full Time
position Listed on 2026-08-23
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Digi Cert is seeking a Technical Support Analyst to assist enterprise clients using our DNS and traffic monitoring solutions. This role aligns with U.S. Eastern Time hours to support global needs, and includes hands-on installation, configuration, and troubleshooting of Digi Cert DNS services.
You will respond to questions via calls, emails, and tickets, document all activity, and strive for high quality, accuracy, and customer satisfaction while leveraging a fast-paced team environment.
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