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IT Helpdesk Specialist - Fast-Paced BPO CX
Job in
Cape Town, 7561, South Africa
Listed on 2026-08-26
Listing for:
MCI
Full Time
position Listed on 2026-08-26
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
MCI is seeking an IT Agent in Cape Town to deliver first-line technical support in a fast-paced BPO environment. You will assist users with hardware, software and connectivity issues, troubleshoot problems, and ensure timely resolution while maintaining professional service levels.
The ideal candidate is technically minded, patient, and able to communicate clearly with users of varying technical knowledge.
Start date:
26th August 2026.
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