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Senior 3rd-Line IT Support Engineer – Windows/VMware; Shift
Job in
Cape Town, 7561, South Africa
Listed on 2026-08-30
Listing for:
1-gird South Africa
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
1-grid South Africa is seeking an ATS Agent to provide 3rd line technical support for Pro & Premier customers. You will handle escalated incidents, troubleshoot server hardware and OS issues, and ensure SLA compliance while maintaining strong customer relationships.
The role requires two+ years in IT service desk support, Windows Server knowledge, and experience with VMware, Linux, MySQL, and Docker. Shift work and own transport are expected.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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