L3 Systems Engineer

Senior Systems Engineer / L3 Support Engineer

Cape Town preferred | Other locations considered

R50,000 – R70,000+ per month depending on experience

Are you the engineer everyone calls when L1 and L2 have run out of answers?

This is NOT a helpdesk role.

We’re looking for a seriously strong L3 Engineer who can take ownership of complex environments, solve the problems others can’t, lead technical projects and confidently engage with clients as a trusted technical advisor.

• Microsoft 365 & Azure
• Security, governance & compliance
• Networking, firewalls, VPNs & connectivity
• Windows Server, AD, Hyper-V & VMware
• Conditional Access, MFA, Intune & EDR
• Exchange Online, SharePoint & Teams
• Cloud migrations & remediation projects
• Backup, DR & business continuity
• Technical roadmaps, governance & client strategy

• 5+ years in senior infrastructure/MSP environments
• 3+ years supporting Microsoft 365
• Strong Azure / Entra  / Intune capability
• Windows Server, Active Directory, DNS & DHCP
• Forti Gate, Ubiquiti and/or Cisco experience
• Security hardening, MFA & Conditional Access
• Experience managing multiple client environments
• Ability to own escalations and lead projects
• Strong client-facing communication skills
• Ability to mentor L1/L2 engineers

Azure/Microsoft Security certifications, Fortinet/NSE, CCNA, Power Shell, Defender, Sentinel, ISO 27001, RMM/PSA platforms or AI/Copilot exposure.

We want someone who is technically exceptional, commercially aware and accountable — not someone who simply closes tickets.

Ready to step into a role where you can become a senior technical authority?