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Technical Support Analyst - Portuguese/Italian; Hybrid
Job in
Cape Town, 7561, South Africa
Listed on 2026-09-06
Listing for:
DigiCert
Full Time
position Listed on 2026-09-06
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Digi Cert in Cape Town is seeking a Technical Support Analyst (Portuguese or Italian speaker) to be the primary contact for customers, collaborating with product, engineering, and marketing to resolve issues and drive improvements. This hybrid role operates in Cape Town and supports global customers with high-energy, technically skilled service.
The candidate will handle tickets, emails, calls, and chat, build customer relationships, and stay current on SSL certificate products to ensure customer
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