Global IT Service Delivery Manager – BFSI
Job in
Cape Town, 7561, South Africa
Listed on 2026-09-08
Listing for:
Teleperformance
Full Time
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Systems Administrator, IT Support
Job Description & How to Apply Below
Teleperformance in Cape Town, South Africa, seeks an IT Service Delivery Manager for a large BFSI client. You will own end-to-end IT service delivery, act as the primary escalation and governance interface, and oversee major incident management across regions.
The role requires 3-5 years in an IT SDM role, strong ITIL and Service Now experience, and expertise in contact centre tech, networking, security, and cloud platforms. Applicants should be based in Cape Town.
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