IT Support Engineer

Job in Cape Town, 7561, South Africa

Listing for: Boardroom Appointments

Full Time position
Listed on 2026-09-09

Job specializations:

IT/Tech
IT Support, Systems Administrator, Technical Support, Network Administrator

Relevant IT Degree/Diploma/Certification is a plus
Experience with Cloud Solutions, ie, AWS
2+ years of proven work experience as a technical support engineer on Linux and Vtiger
Google workspace suite of applications administration experience
Experience with endpoint security
Good networking troubleshooting skills
Knowledge of computer hardware and networking systems
Ability to troubleshoot complex hardware and software issues
Familiarity with POPI and ISO 27001 certifications is a plus
CompTIA A+ and/or N+ a plus
Good interpersonal skills
Excellent written and verbal communication skills
Good proactive, analytical and logical thinking
Currently based in Cape Town

Responsibilities

Installing, configuring and updating Linux/Mac Laptop computer systems
Providing technical support on-site or remotely to a hybrid and international user base
Repairing hardware malfunctions, software issues, and networking problems or engaging with 3rd party vendors to perform specialised repairs
Supporting authentication systems such as Google Workspace and Last Pass
Responding to IT/Cloud support requests
Diagnose software, networking, or hardware issues
Ensuring the IT infrastructure system software is up to date

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