Technical Product Analyst

Who are we?

Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of the following business units Retail Mass, Corporate, Risk and Savings, Glacier and various business enabling functions. The Sanlam Life and Savings Office provides strategic direction, coordination and support to the four clusters, as well as performing governance oversight that includes assurance provided by second line of defense functions in SLS, to enable us to meet our business objectives.

Sanlam Life & Savings is seeking to appoint a Technical Product Analyst within BTSS to support delivery across our Policy Ops and Fund Admin squads.

The successful candidate will play a pivotal role in working with product owners and managers to define the technical requirements and to deliver high-quality, scalable, and well-documented software and solutions.

This role is suited to an analytical, detail-oriented professional with strong experience in functional analysis, system design, API mapping, and data interpretation, within complex enterprise environments.

• Produce functional decomposition specifications, translating business requirements into structured system-level deliverables.
• Develop and maintain system documentation, including:
• Sequence diagrams
• Activity diagrams
• Use case diagrams
• Data flow diagrams
• Create and manage user stories and supporting artefacts aligned to Agile delivery practices.
• Perform mapping of APIs to stored procedures within existing application landscapes.
• Analyze and document business rules and map them to system APIs, e.g. SARS validation rules
• Perform mapping and integration analysis for internal end third-party APIs, including:
• Current-state (As-Is) analysis
• Future-state (To-Be) integration design
• Conduct integration analysis for systems, ensuring alignment with architecture and regulatory requirements.
• Collaborate with cross-functional teams to ensure accurate translation of business needs into technical solutions.
• Drive and own the solution design activities, through collaboration with Technical Leads, Solution Architects and Quality Assurance Leads while ensuring alignment with architectural and integration standards.
• Specify and refine key business outcomes that influence the quality assurance practices across the delivery lifecycle

• Develop detailed functional and system specifications supporting policy operations and fund administration processes.
• Produce high-quality technical diagrams and documentation using tools such as Visio and Draw.io.
• Drive API and data mapping activities, ensuring alignment between systems, stored procedures, and regulatory rules.
• Support Agile delivery cycles, including backlog refinement, sprint planning, and user story development.
• Ensure traceability between business requirements, system design, and delivered solutions.
• Facilitate collaboration between:
• Business analysts
• Developers
• Testers
• Architects
• Support integration and validation efforts, particularly related to third parties, amongst others and includes tax (SARS) and EBTax services.
• Contribute to continuous improvement of documentation standards, analysis practices, and delivery processes.

• Relevant degree or diploma in:
• Computer Science
• Information Systems
• Software Engineering
• Or related discipline
• Certification in Business Analysis (e.g., CBAP, CCBA) or equivalent is advantageous.

• 5+ years’ experience in:
• Systems analysis
• Technical product analysis
• Software delivery environments
• Software Engineering design
• Experience in insurance, financial services, or fund administration domains is strongly preferred.
• Proven experience working in Agile delivery teams and delivering high quality software
• Experience with system integration and API-driven environments.

• Strong capability in:
• Functional decomposition
• System analysis and design
• Requirements traceability
• Experience producing structured technical documentation and models.

• Experience mapping:
• APIs to backend services or stored procedures
• Busine…