Technical Product Manager, Platform Foundations

About Xceptor

Data is at the heart of everything we do:
Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust.

We are recognised as an expert in the Financial Services vertical, which strongly aligns with Business Users in Middle and Back-Office teams. We enable these users to solve their data challenges by themselves, rather than through a technology-led project.

Our mission - we empower business users within financial institutions to build automated processes that deliver trusted data.

At Xceptor, we are:

• Client Centric; we prioritise our Clients’ experience and needs.
• One Team; we actively support one another to achieve our goals.
• Impactful; we focus, we innovate, we make every minute matter.

The Technical Product Manager, Platform Foundations is responsible for owning and managing the roadmap, and execution of the core platform capabilities that underpin the organisation's products and services. Reporting to the Senior Director, Platform, this role will drive the evolution of foundational platform products including developer experience, internal tooling, APIs, infrastructure services, observability, identity and access management, resilience, and platform enablement capabilities.

Working at the intersection of Product, Engineering, Architecture, and Operations, the successful candidate will balance strategic thinking with technical depth, ensuring platform investments improve developer productivity, accelerate delivery, increase reliability, and enable business growth. This role is ideally suited to someone who is highly technical, intellectually curious, comfortable engaging in engineering discussions, and passionate about building products that empower other product and engineering teams.

• Own and manage the Platform Foundations roadmap, ensuring alignment with business and technology objectives.
• Partner with the Senior Director, Platform to establish long-term platform capabilities that support scalability, resilience, and innovation.
• Design user research testing (product usability), working with research and product to translate insights into product features and functionality.
• Identify opportunities to improve developer productivity, platform adoption, operational efficiency, and engineering effectiveness.
• Develop business cases and prioritisation frameworks to support strategic platform investment decisions.
• Ensure platform initiatives deliver measurable value to internal customers and the wider business.

• Own a portfolio of foundational platform products and services used across multiple engineering and product teams.
• Gather requirements from internal customers and translate them into clear product outcomes and priorities.
• Define and maintain platform roadmaps, backlogs, success metrics, and adoption plans.
• Prioritise platform investments by balancing technical needs, business objectives, risk, scalability, and user experience.
• Drive the adoption and continuous improvement of platform capabilities across the organisation.

• Work closely with Engineering, Architecture, Security, Data, Infrastructure, and Product teams to deliver platform initiatives.
• Build strong relationships with stakeholders and act as a trusted partner across the organisation.
• Facilitate alignment across teams with competing priorities and requirements.
• Lead platform discovery, planning, and prioritisation activities.
• Influence strategic technology and product decisions through data, insight, and customer understanding.

• Champion the needs of internal users, including software engineers, platform engineers, and product development teams.
• Drive improvements in developer experience through better tooling, automation, self-service capabilities, and platform usability.
• Support initiatives that reduce friction, improve development velocity, and increase engineering efficiency.
• Promote a product-led approach to platform development and internal customer engagement.

• Partner with Engineering and Infrastructure teams to improve platform reliability, observability, security, and performance.
• Support platform modernisation and technical debt…