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Technical Team Lead - POINT OF SALE

Job in Cape Town, 7561, South Africa
Listing for: Clicks Group Limited
Full Time position
Listed on 2026-09-23
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
  • Management
    IT Project Manager
Job Description & How to Apply Below

Job category: IT-Quality Assurance and Inspection

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

The Group IT Department is looking to hire a Technical Team Lead - POINT OF SALE, to join the Frontshop and Pharmacy Team at our Head Office in Cape Town. This role will be reporting into the APM for Store Systems.

Purpose and Objectives

The purpose of the role is to ensure our in-store systems, including POS, Back-Office & Pharmacy, are appropriately supported and maintained in order to meet business objectives

  • Ensure uptime of all systems
  • Ensure agreed SLA’s are managed for external vendors
  • Manage external vendors for development and support
  • Manage software and system configuration across the store estate
  • Co-ordinate and take accountability of all software builds and rollouts
  • Provide technical expertise and direction for the POS team
  • Assign personnel to tasks and directs their activities, balancing resource allocations to meet business demand
  • Ensure that development methodologies and project disciplines are observed
  • Manage the budget for the area of control, including licencing for products and services
  • Develop Service Level Agreements for external vendors
  • Responsible for staffing, growth and development of team members
  • Responsible for performance management of team
Requirements
Job related Knowledge, Skills and Experience
  • POS knowledge
  • Payment config & associated processes
  • Manage internal & external partners and relationships inside and outside
  • Understanding of in-store environments
  • Negotiation and conflict management skills
  • Demonstrated communication and presentation skills
  • 5 – 7 years IT experience
  • Proven experience of root-cause analysis
  • Project management experience of complex projects
  • Experience in managing projects
Education
  • Bachelors degree in Computer Science / Information Systems or other relevant IT qualification or 5 years experience in application team management
Job related competencies
  • Deciding and Initiating Action
  • Presenting and Communicating Information
  • Applying Expertise and Technology
  • Planning and Organising
  • Creating and Innovation
Position Requirements
5+ Years work experience
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