Senior Business Continuity Analyst

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The Senior Business Continuity Analyst is responsible for coordinating, maintaining, and continuously improving Digi Cert’s enterprise Business Continuity, Disaster Recovery, and Resiliency program. This role acts as the central governance and program coordination owner for BC/DR across Digi Cert, ensuring that business continuity plans, disaster recovery exercises, business impact analyses, testing reports, and remediation activities are consistently executed, documented, and aligned with industry standards such as ISO/IEC 27001, Web Trust, ETSI, NIST, and CA/B Forum requirements.

The role works closely with Digi Cert’s technology, infrastructure, security, and business teams who retain operational ownership of systems and recovery execution.

• Own and maintain Digi Cert’s enterprise Business Continuity Plan (BCP), ensuring it is current, approved, and consistently applied across the organization.
• Coordinate periodic reviews and updates of the BCP to reflect organizational, system, or risk changes.
• Ensure BCP scope includes all relevant Digi Cert entities, services, and supporting functions.

• Coordinate and manage Business Impact Analyses (BIAs) across Digi Cert’s critical business processes and systems.
• Partner with business owners and technology teams to:
  • Identify critical processes and dependencies
  • Document Recovery Time Objectives (RTO), Recovery Point Objectives (RPO), and Maximum Tolerable Downtime (MTD)
• Ensure BIAs are reviewed regularly and approved by appropriate management stakeholders.

• Maintain governance oversight of disaster recovery plans owned by Digi Cert’s Infrastructure, Cloud and Engineering teams.
• Ensure alignment between DR plans and business continuity objectives.
• Track and report gaps between defined recovery objectives and test results.

• Develop and maintain a BCP/DR testing and exercise framework, including:
  • Tabletop exercises
  • Business continuity simulations
  • Coordination with technical disaster recovery tests
• Maintain an approved test schedule and ensure exercises are performed, documented, and reviewed.
• Capture lessons learned and track remediation actions to completion.

• Serve as the primary BCP/DR governance point of contact for:
  • Internal audits (without performing audit activities)
  • External auditors and assessors
  • Customer assurance inquiries
• Coordinate remediation of BCP/DR-related findings and recommendations.
• Ensure audit evidence and documentation are maintained and readily available.

• Support Governance-owned policies related to business continuity and resiliency.
• Partner with training and communications teams to support awareness of BCP/DR roles, responsibilities, and activation procedures.
• Assist in maintaining reference materials and guidance for continuity planning and exercises.

• Provide regular reporting on BCP/DR maturity, testing outcomes, risks, and remediation status to GRC leadership, Trust Office leadership and the CTRO.
• Act as a coordination point between Governance, Infrastructure, Engineering, Security, Legal, People Ops,…