Networking Platform and Observability Engineer; L2

Cape Town, South Africa | Posted on 12/10/2026

As a Networking Managed Services Engineer (L2), you'll takeon a developing engineering role where your main goal is to ensure our clients'IT infrastructure and systems remain operational.

Requirements:

• Adhereto IT security measures.
• Working knowledge of Ansible and Python is essential.
• Provenworking knowledge of utilizing monitoring tooling to troubleshoot and recognise event/incident patterns.
• Understanding of Cisco and Aruba switching technologies.
• Understanding of enterprise wi-fi technologies (at least one of the following is essential – Cisco, Aruba, Meraki).
• Understandfirewalls and other network tools.
• Providemonitoring and related system documentation and diagrams.
• Implementor participate in change management procedures for monitoring system architecture changes.
• Documentnetwork areas to develop network monitoring system diagrams.
• Ensure monitoring systems are secure and operational.
• Identify and investigate risk and vulnerability issues relating to monitoring platforms deployed.
• Assistin developing and maintaining standards and procedures (such as naming conventions).
• Participate in security investigations and audits.
• Review client network policies and recommend monitoring platform changes to matchrequirements.
• Proven experience with deploying network monitoring systems.
• Basic understanding of security principles and design.
• Abilityto work independently with minimal supervision.
• Familiarity with Linux environment and shell scripting.
• Prepare monthly work status reports and update technology-specific documents.
• Assistin designing and implementing network monitoring infrastructure.
• Understanding of installing, configuring, and troubleshooting networking equipmentmethodology.
• Understanding of Layer-2 switching, VLANs, and access lists.
• Basic understanding of routing protocols: OSPF, EIGRP (advantageous).
• Understanding of OSI Model, TCP/IP protocol suite.
• Understanding of IP addressing and subnetting, routing concepts.
• Understanding of switch configuration and VLAN setup.
• Understanding of the implementation of SNMP on devices for network management.
• Perform troubleshooting between sites and on- net.
• Understanding of enterprise-level network design and implementations.

Advantageous

Skills:

• Understanding of CISO and Fortinet SDWAN.
• Knowledge of incident management systems.
• Experience within Managed Services environments and teams.
• Familiarity with ticketing tools (Service Now, 4
  
  Me/Xurrent).

Qualifications:

• Diploma,degree, or relevant qualification in IT/Computing (or equivalent work experience).
• NETSCOUTEnterprise nGeniusONE Core – or Similar is a requirement
• Provenworking knowledge of enterprise monitoring tools (Net Scout, Logic Monitor,Prometheus, Grafana) – Essential
• Proven experience in producing monthly networking status and statistics reporting– Essential
• Proven experience in utilizing network monitoring tools for governance, assettracking and management
  - Essential
• CCNPEnterprise
  - Advantageous.
• Forti
  
  NetNSE4 or Implementing Cisco SD-WAN Solutions (ENSDWI) - Advantageous
• Certified Wireless Network Professional (CWNP) - Advantageous
• Certified Wireless Network Expert (CWNE), CWNA or CWNP – Advantageous