Technical Business Intelligence Analyst

Hyperion Dev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and bootcamps that accelerate people into fulfilling tech careers.

We have been recognised as one of the top education technology scaleups in the world and gained the financial backing of Meta (previously Facebook), which recognised us as the most socially impactful startup operating in Africa, where we initially started our work.

We are dedicated to closing the global tech skills gap, and we achieve this by integrating tech education with human mentorship and expert code review powered by a workforce in Southern Africa, which lowers the cost of an accessible education in technology. This model has been successful, allowing us to reach millions of learners a year from over 60 countries. We have also partnered with government bodies such as the UK's Department for Education, who provide scholarships for students to study on our bootcamps and gain employment at companies such as AstraZeneca and the United Kingdom's National Health Service (NHS).

We're backed by nearly 2000 investors, having raised the largest crowdfunding round of funding for an edtech company in history. As a primarily bootstrapped, profitable, and scale-up tech business, join us as we play our part in making the world a more stable, safer, and fair place.

As our Technical Business Analyst at Hyperion Dev, you will help our Revenue Operations team improve the systems, data, and processes that support the student journey. You will work across commercial and technical teams to translate business needs into practical tooling improvements, reliable reporting, and actionable insights.

You will combine an analytical mindset with a hands-on approach to technology: understanding how our tools connect, investigating data inconsistencies, defining performance metrics, and identifying opportunities to improve workflows. You should be comfortable working with numbers, questioning assumptions, and drawing well-supported conclusions from data.

We are looking for someone who proactively suggests improvements based on performance trends, stakeholder needs, and new tools or platform features. Success in this role will be measured by the reliability of our revenue data, the usefulness of our reporting, and the improvements you deliver to our Revenue Operations tooling and processes.

• Revenue Operations Tooling: Analyse, configure, and improve CRM, contact centre, reporting, and related tools to support effective revenue operations.
• Business & Technical Requirements: Work with stakeholders to understand business needs and translate them into clear requirements, process flows, and specifications for system changes and integrations.
• Data Analysis & Interpretation: Analyse revenue and operational data to identify trends, anomalies, and performance drivers, turning findings into practical recommendations.
• Metrics & Dashboards: Define and maintain consistent performance metrics and dashboards covering areas such as lead conversion, pipeline progression, enrolments, revenue, and team productivity.
• Data Quality & Integrity: Validate data across systems, investigate discrepancies, and improve data capture and reporting practices so teams can rely on the information they use.
• Process Optimisation: Identify bottlenecks across the student acquisition and payment journey, recommending and implementing improvements supported by data.
• Integrations & Automation: Configure tools and…