Networking Managed Services Engineer; L2

Cape Town, South Africa | Posted on 12/10/2026

As a Networking Managed Services Engineer (L2), you'll takeon a developing engineering role where your main goal is to ensure our clients'IT infrastructure and systems remain operational. You'll achieve this by proactively monitoring, identifying, investigating, and resolving technicalincidents and problems. You'll work closely with our clients and internal teamsto ensure that services are restored swiftly, in line with our service level agreements (SLAs).

Requirements:

• Assistin the implementation of IT security measures.
• Working knowledge of Ansible and Python.
• Working knowledge of Cisco and Aruba switching technologies.
• Working knowledge of enterprise wi-fi technologies (at least one of the followingis essential – Cisco, Aruba, Meraki).
• Understandfirewalls and other network tools.
• Provide system documentation and diagrams.
• Implementchange management procedures for system architecture changes.
• Documentnetwork areas to develop network diagrams.
• Evaluate current IT resources and develop security policies.
• Ensuresystems and networks are secure and operational.
• Practical experience and understanding of SD-WAN technologies, Fortigate, Cisco,Meraki.
• Identify and investigate risk and vulnerability issues.
• Assistin developing and maintaining standards and procedures.
• Conductsecurity investigations and audits.
• Review client network policies and recommend changes.
• Experience with deploying network systems.
• Basic understanding of security principles and design.
• Abilityto work independently with minimal supervision.
• Participate in CAB processes for changes.
• Familiarity with Linux environment and shell scripting.
• Security administration on switches and routers.
• Prepare monthly work status reports and update technology-specific documents.
• Assistin designing and implementing network infrastructure.
• Installing,configuring, and troubleshooting networking equipment.
• Knowledge of Layer-2 switching, VLANs, and access lists.
• Basic understanding of routing protocols: OSPF, EIGRP.
• Understanding of OSI Model, TCP/IP protocol suite.
• IP addressing and subnetting, routing concepts.
• Switchconfiguration and VLAN setup.
• ImplementSNMP on devices for network management.
• Implementtraffic filters using access lists and route maps.
• Basic knowledge of enterprise-level network design and implementation.

Advantageous

Skills:

• Working knowledge of CISO SDWAN.
• Working knowledge of enterprise monitoring tools (Net Scout, Logic Monitor,Prometheus, Grafana).
• Knowledge of incident management systems.
• Experience with managed services.
• Familiarity with ticketing tools (Service Now, 4
  
  Me/Xurrent).
• Working knowledge of Infoblox.
• Working Knowledge of SD-WAN.
• Knowledge of Cisco and Fortinet support processes.

Academic

Qualifications:

• Diploma,degree, or relevant qualification in IT/Computing (or equivalent work experience).
• NETSCOUTEnterprise nGeniusONE Core
  - Advantageous
• Experience with network security and incident response preferred.
• CCNPEnterprise
  - Advantageous.
• Cisco Dev Net  Associate
  - Advantageous
• Forti
  
  NetNSE4 or Implementing Cisco SD-WAN Solutions (ENSDWI) - Essential
• Certified Wireless Network Professional (CWNP) - Advantageous
• Certified Wireless Network Expert (CWNE) – Advantageous