Head of Information Systems | Tygervalley

Designation:
Head of Information Systems | Tygervalley, Cape Town | Permanent

Category:
Information Technology

Job Level: Senior Management

Posted by: PSG Financial Services

Posted on: 08 Sep 2026

Reference Number: POS
08361

Closing date: 17-Oct-2026

Position Type:
Permanent

Location:

Tygerfalls The Edge Western

Overview:

PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability toapply.

The position is responsible for leading and overseeing the Business Analysis, Systems Analysis,Data Delivery, Helpdesk, Testing, and Desktop Support functions within Western National Insurance. The role requires a strong combination of insurance domain knowledge, business analysis expertise, technical architecture capability, andvendor management experience. It serves as a key link between business and technology, ensuring that IT solutions align with strategic business objectives while supporting operational efficiency and service excellence.

• Develop, own and execute the short and long-term IT strategy in support of the business objectives.
• Align technology investments, architecture and delivery plans with business priorities andPSG Group strategic direction.
• Serve as a trusted advisorto MANCO and business leadership on technology opportunities, risks and investment decisions.
• Identify opportunities to improve operational efficiency, customer experience, automation anddata-driven decision-making.

• Lead the design,implementation and continuous improvement of scalable, secure and efficient technology solutions.
• Oversee the software development lifecycle, systems integration activities and enterprisetechnology initiatives.
• Ensure technology solutions deliver measurable business value and support operational effectiveness.
• Establish and maintain appropriate architecture, design and development standards.

• Ensure the availability,stability, performance and resilience of critical business systems and infrastructure.
• Oversee incident management, service delivery and production support processes.
• Drive continuous improvement in system reliability, service quality and operational efficiency.
• Ensure technology services are delivered in accordance with agreed service standards.

• Establish and maintain data governance frameworks, standards and controls.
• Provide oversight of data architecture, data quality, reporting capabilities and information management practices.
• Support the business inleveraging data and analytics for decision-making and regulatory reporting.
• Ensure appropriate controls exist to protect the integrity, confidentiality and availability of information assets.

• Maintain executiveoversight of cyber security, information security and technology risk management.
• Ensure disaster recovery,backup and recovery capabilities remain effective and fit for purpose.
• Lead technology-related risk assessments and implement appropriate mitigation strategies.
• Ensure compliance with applicable regulatory, governance and security requirements.

• Manage the IT budget toensure effective utilisation of technology investments.
• Oversee key technology vendors, service providers and outsourced partners.
• Negotiate and monitor service agreements to ensure quality, value and risk mitigation.
• Ensure third-partytechnology arrangements are…