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Head of Digital Transformation

Job in Cape Town, 7561, South Africa
Listing for: Placements24
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    IT Project Manager, Digital Marketing, IT Business Analyst, Data Analyst
Job Description & How to Apply Below
About the Role

Our client, a forward-thinking financial services institution, is seeking an innovative and strategic Head of Digital Transformation to lead its digital initiatives from their Cape Town, Western Cape headquarters. This senior executive role is pivotal in driving the company's digital agenda, encompassing customer experience enhancement, operational efficiency through technology, and the development of new digital products and services. The ideal candidate will possess a deep understanding of emerging technologies, digital strategy, and change management within large organizations.

This is an exceptional opportunity to shape the future of a respected financial institution in the vibrant Cape Town landscape. You will champion digital innovation, foster a culture of agility, and ensure the successful implementation of transformative projects across all business units. The role requires a visionary leader capable of navigating complex technological landscapes and driving significant organizational change.

Key Responsibilities
  • Develop and execute a comprehensive digital transformation strategy aligned with the company's overall business goals.
  • Identify and evaluate emerging technologies and digital trends relevant to the financial services industry.
  • Lead cross-functional teams in the design, development, and implementation of new digital products, services, and platforms.
  • Drive the adoption of digital tools and processes to enhance customer experience and operational efficiency.
  • Champion a data-driven culture, leveraging analytics to inform strategic decisions and measure the impact of digital initiatives.
  • Manage the digital transformation budget, ensuring optimal allocation of resources and return on investment.
  • Oversee the implementation of change management programs to ensure successful adoption of new digital capabilities.
  • Collaborate with IT, marketing, product development, and other departments to ensure seamless integration of digital solutions.
  • Stay abreast of the competitive digital landscape and identify opportunities for differentiation and innovation.
  • Report on progress, challenges, and successes of digital transformation initiatives to senior leadership and stakeholders.
Requirements
  • A Master's degree in Business Administration, Information Technology, Computer Science, or a related field.
  • A minimum of 8 years of experience in digital strategy, technology leadership, or digital transformation roles, preferably within financial services.
  • Proven track record of successfully leading large-scale digital transformation programs.
  • Deep understanding of digital technologies such as AI, Machine Learning, Cloud Computing, Big Data, and mobile platforms.
  • Exceptional strategic thinking, leadership, and communication skills.
  • Strong experience in change management, agile methodologies, and project portfolio management.
  • Demonstrated ability to influence senior executives and build consensus across diverse teams.
  • Excellent analytical and problem-solving skills, with a strong focus on business outcomes.
  • Experience working in a complex, regulated environment like financial services is a plus.
  • Ability to thrive in a fast-paced, dynamic, and evolving market.
Benefits
  • Executive-level compensation package including base salary, annual bonus, and long-term incentives.
  • Comprehensive health, wellness, and retirement benefits.
  • Significant opportunities for professional growth and leadership development.
  • The chance to play a key role in shaping the digital future of a leading institution in Cape Town
    .
  • Flexible working arrangements that blend remote and in-office collaboration.
  • Generous annual leave entitlement.
  • Access to cutting-edge technology and innovation resources.
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