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Personal Lines Underwriter

Job in Cape Town, 7100, South Africa
Listing for: The Recruitment Council
Full Time position
Listed on 2025-12-13
Job specializations:
  • Insurance
    Insurance Sales, Insurance Analyst, Underwriter, Insurance Claims
  • Finance & Banking
    Insurance Sales, Underwriter
Job Description & How to Apply Below
Position: Personal Lines Underwriter |

Are you an experienced underwriter with a keen eye for detail and a passion for helping individuals protect their assets? Our client, a top-tier insurance company renowned for its customer-centric approach and innovative solutions, is looking for a talented Personal Lines Underwriter to join their team.

Duties and Responsibilities:

Financial:

  • Ensure new business targets are met.
  • Ensure Binder fees targets are met.
  • Ensure retention of existing clients.
  • Ensure and contribute to minimisation of general expenses.
  • Client:

  • Ensure that all stakeholder (e.g. clients, AE’s, insurers) communication is accurate, timeous, professional and relevant.
  • Build and maintain mutually beneficial relationships with internal and external stakeholders.
  • Ensure and contribute to achieving own and company required client satisfaction targets.
  • Business Processes:

  • General enquiries such as but not limited to cover, products, processes etc.
  • New business, renewals, endorsements and re-broke.
  • Conduct risk assessments.
  • Analyse clients’ portfolios.
  • Request, obtain and assess quotes from insurers.
  • Rate policies.
  • Request, obtain and/or provide clients with all required information and/or documents.
  • Arrange valuations and reinsurance.
  • Raise premiums.
  • File all relevant documentation electronically and in hard copy.
  • Upsell cover to clients where appropriate.
  • Follow retention processes.
  • Confirm cancellation request with the client.
  • Refunds.
  • Raise invoices.
  • Request refunds from the line manager electronically.
  • Adhere to company mandates.
  • Participate and contribute in ad hoc projects.
  • Report any suspected fraud, misrepresentation and/or dishonesty.
  • Keep an accurate record of your own activities.
  • Learning and Growth:

  • Live the company’s values.
  • Ensure continuous self-development.
  • Ensure objectives of own development plans are achieved.
  • Share information and knowledge with the team.
  • Ensure productivity and quality assurance targets are met.
  • Qualifications & Skills:

  • Matric or equivalent.
  • FAIS Compliant.
  • Computer Literate.
  • Excellent communication skills.
  • Excellent customer service skills.
  • Experience:

  • 2 years experience working in a client services environment.
  • 2 years experience as a Personal Lines Underwriter.
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