Warehouse Supervisor; Fleet; Dispatch_UPD

Warehouse Supervisor (Fleet) -  Cape Town

Listing reference:

Listing status: Online

Apply by: 3 September 2026

Industry: Pharmaceutical Sector

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Clicks Group

We are looking to recruit a Warehouse Supervisors ( Distribution Dispatch/Fleet) to work for United Pharmaceutical Distributors (UPD). The role will be based at the Cape Town branch and will report to the Department Manager. The Dispatch/Fleet Supervisor must be willing to work shifts as per operational requirements.

• Responsible for the effective and accurate management and control of Inventory, receiving, assembly and mostly dispatching of stock within the warehouse ensuring good Wholesale, Distribution and FMCG Practice is applied.

• Supervise dispatch clerks, loaders, and dispatch controllers.
• Allocate daily workloads and responsibilities.
• Monitor staff performance, attendance, and productivity.
• Provide training and coaching to team members.
• Assembling of orders

• Ensure all orders are dispatched according to delivery schedules.
• Coordinate vehicle loading and departure times.
• Monitor service levels to achieve OTIF (On Time In Full) targets.
• Escalate and resolve delays that may impact customer deliveries.

• Verify that vehicles are loaded correctly and securely.
• Ensure delivery documentation accompanies each route.
• Confirm optimal route planning and vehicle utilization.
• Monitor vehicle capacity and load compliance.
• Monitor Outbound Overview report daily

• Ensure all delivery notes, invoices, manifests, and POD documentation are accurate.
• Verify that orders loaded match dispatch documentation.
• Maintain accurate dispatch records for audit purposes.

• Liaise with Picking, Checking, Inventory, Transport, and Customer Service teams.
• Ensure orders are complete and ready before dispatch.
• Resolve dispatch-related queries and discrepancies.

• Monitor delivery performance and customer service levels.
• Investigate delivery failures, shortages, and customer complaints.
• Implement corrective actions to prevent recurring issues.

• Ensure compliance with company SOPs, GDP requirements, and transport regulations.
• Monitor security controls to prevent stock losses during dispatch.
• Ensure cold-chain and temperature-sensitive products are dispatched according to requirements.

• Enforce safe loading and dispatch procedures.
• Ensure staff wear appropriate PPE.
• Maintain housekeeping standards in dispatch areas.
• Conduct safety inspections and toolbox talks.

• Monitor and report on dispatch KPIs.
• Analyze operational trends and identify improvement opportunities.
• Drive initiatives to improve productivity, accuracy, and customer service.

• Relevant Tertiary Qualifications (Advantageous)
• Fleet management and operational/ logistical experience with at least 3 years experience at a Supervisor/manager level
• 3 years experience in management

• Computer skills on MS Office (Word and Excel)
• Financial background
  - Budget
• Communicate effectively at all levels
• Strong planning and co-coordinating skills
• Ability to work in a team and independently
• Ability to work under pressure / time deadlines