Regional Route Planner; Contractor FTC)

Regional Route Planner (Fixed Term Contractor FTC) (Cape Town CBD)

2026/09/22

Reference Number

RRP

Responsible for daily route planning

• Daily route planning.
• Plan routes and assess their viability in line with the costing done by the Finance Business Partner
• Adhere to the stipulated insurance agreements and SOPs.
• Monitor, manage and report the effectiveness of routes through applicable systems.
• Monitor routes in real time via the Control room and/or Control Tower

Advise and provide visibility to the Logistics Manager on what the daily demand and a work schedules

• Validate planned vs actual operational execution in conjunction with the control room, escalating deviations to management and re-plan when needed.
• Verify and obtain authorisation of unplanned routes such as specials, adhocs and run combining from Logistics Management team, daily due to operational constraints.
• Engage with centre Logistics Management team to verify model integrity, optimal planning process and adherence.
• Coordinate system support between internal SBV Support and external technology vendors.
• Manage the interfacing process with IT in respect of data availability, workflow and service levels.
• Engage with the Logistics Team Controllers regarding any discrepancies and follow-up on service point information.
• Analyse trend reports to identify inefficiencies within Logistics execution and recommend suggestions/improvements.
• Provide reports as per agreed templates and time frames
• Provide support for the implementation and execution of relevant change initiatives
• Subscribe and align to SBV Services' ISO 9001:2015 Quality Management Standards, ensuring the department’s processes and quality management system is at all times in compliance with the standard.
• Support SBVs ESG journey, reporting on and managing the ESG requirements to ensure a positive reflection and outcome.

Responsible for integrating new business, mergers, acquisitions, outsourcing agreements into existing infrastructure

• Analyse the new business demands and establish the most cost effective and efficient way to integrate into new or existing routes
• Responsible for providing Finance Business Partners with accurate information to update route costing.
• Provide input into strategic planning engagements and models.

Relationship management and billing query resolution

• Build and maintain internal and external stakeholder relationships
• Gather and consolidate feedback to Support Office Billing department when required.
• Provide Billing Department on which model, services were rendered.
• Confirm the distance/bands to be used for billing for new branches or changes to existing IBTs / branches /CC’s and share with Onboarding team when onboarding new clients.
• Provide Billing Department with a report indicating any route changes

Drive the organisation culture

• Drive the department’s values while inspiring confidence and generating excitement, enthusiasm and commitment towards the mission.

Lead as an Ambassador and executor of Change

• Act as a change management architect in periods of change to ensure business continuity.
• Manage the integration of business units into a seamless end to end solution for customers.
• Effectively communicate and embed new processes and procedures as they occur, addressing or escalating matters/ concerns to the SME’s (subject matter experts) when required.
• Facilitate the necessary presentations, workshops, or forums to ensure consistent and accurate communication is given across one’s portfolio.

Internal:

• 3 years’ experience utilising route planning software and systems of which 1-year experience in planning and coordinating resources

External:

• 4 years’ experience in logistical optimisation and planning of which 2 years’ experience in planning and coordinating resources
• Supply chain environment or a Logistics industry:
  Advantageous
• Prior experience in Lean/Kaizen principles:
  Advantageous

Internal:

• Grade 12 or equivalent
• Bachelor's degree/ 3 Year Diploma in Supply Chain Management or Logistics:
  Advantageous

External:

• Bachelor's degree/ 3 Year Diploma in Supply Chain Management or Logistics

• MS Office - Advanced