Hotel Cleanliness Expert (Houseman) - Protea Hotel by Marriott Breakwater Lodge Waterfront

Additional Information

Job Number

Job Category Housekeeping & Laundry

Location Portswood Road, Cape Town, South Africa, South Africa, 8001

VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

• Maintain the overall appearance and prescribed maintenance for the following areas that include, but is not limited to:
  Lobbies, Corridors;
  Stairwells and Landings;
  Elevators;
  Interior Service and Common Areas;
  Exterior Walkways, Loading and Storage areas;
  Landscape Grounds Maintenance;
  Waste removal/storage areas;
  Windows and any other common areas in the Building. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Maintain the daily/weekly/monthly and quarterly checklist and present to the Management office on a regular basis.
  
  Perform emergency response service actions (e.g. plumbing, fire incidences follow-up) when requested by management.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all Residence owners according to company standards; anticipate and address Residences owner ‘s service needs; assist individuals with disabilities;

thank Residences owner with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Adhere to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 kilograms without assistance and in excess of 25 kilograms with assistance. Ability to push and pull work-related machinery over sloping and uneven surfaces.

Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down a ladder. Stand, sit, kneel, or walk for an extended period across an entire work shift.

Perform other reasonable job duties as requested by Supervisors.

• Deliver packages, laundry, dry-cleaning etc. to guests.
• Man the service elevator as required.
• Transport luggage to and from units and other areas.

• Perform and document periodic inspections of the building and grounds for safety issues, physical appearance and maintenance conditions.
• Remove trash from each floor and the compactor rooms to the loading dock.
• Comply with all recycling mandates.
• Maintain inventory of supplies, and materials and balance so that inventory levels meet demand levels.
• Perform and adhere to the prescribed scheduled service routines for the areas or items assigned.
• Maintain the overall appearance and prescribed maintenance for the following areas that include, but is not limited to:
  Lobbies, Corridors;
  Stairwells and Landings;
  Elevators;
  Interior Service and Common Areas;
  Exterior Walkways, Loading and Storage areas;
  Landscape Grounds Maintenance;
  Waste removal/storage areas;
  Windows, and any other common areas in the Building.
• Clean glass (e.g., windows, mirrors) by removing dust, spots, and smears.
• Clean floor surfaces using designated chemicals, supplies, and equipment (e.g., mops, buffers, vacuums, wet vacuum, extractor, shampoo machine, stain remover).
• Dust surfaces in assigned areas, including furniture, fixtures, woodwork, pictures, public or house phones, fire extinguisher boxes, exit signs, and air vents.
• Empty trash containers, ashtrays, and ash urns into proper containers for recycling or disposal.
• Inspect condition of furniture for tears, rips, and stains and report damages to manager/supervisor.
• Clean and maintain lights by wiping lamps, light…