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Sales and Marketing Co-ordinator

Job in Cape Town, 7100, South Africa
Listing for: 21c Museum Hotels
Full Time position
Listed on 2026-01-02
Job specializations:
  • Marketing / Advertising / PR
    Business Administration, Event Manager / Planner
Job Description & How to Apply Below

Company Description

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

About

Fairmont Hotels & Resorts

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. We know that to offer our guests the best, we first need to offer our employees the best. That is why you'll find exceptional work opportunities-throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific-as well as industry-leading training, career development, recognition and rewards, Fairmont Hotels & Resorts is a celebrated collection of hotels that included landmark locations like London's The Savoy, New York's The Plaza and Shanghai's Fairmont Peace Hotel.

Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment: we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Do what you love, care for the world, dare to challenge the status quo! #BE LIMITLESS

Job Description

A detail-oriented Sales and Marketing coordinator to contribute to the achievement of sales and marketing targets. The successful incumbent will coordinate task within the sales and marketing department, support digital marketing strategies and maintain good customer relationships. The Sales and Marketing coordinator's responsibilities include but not limited to supporting sales, ensuring client satisfaction, coordinating with other departments, problem solving, handling administrative duties, assist in developing, implementation and execution of the marketing strategy for the Hotel and working with all relevant stakeholders to ensure return on investment.

Levels

of Accountability
  • Reports directly to the Director of Sales and Marketing.
  • Collaborating with the Sales and Marketing Team and external Marketing Consultants to ensure that the marketing strategy is aligned with all marketing efforts and that all collateral is aligned to promote the image of Cape Grace.
Primary Responsibilities Financial:
Satisfied Shareholders
  • Assist in the design of marketing campaigns.
  • Assist in the daily management of the Sales & Marketing budget.
  • Assist in the management of contracts and relationships with agencies and suppliers.
Customer Service:
Delighted Customers
  • Ensure Campaigns are aligned to the target audiences.
  • Oversee the creation and distribution of high-quality and engaging content.
  • Ensure that all collateral is appealing to the target audiences and in line with the brand.
  • Innovative and inspiring new ideas are implemented to compliment the brand communication strategy.
Other
  • Research and identify a variety of gifts that align with our company culture and values, as well as the preferences and interests of the sales team.
  • Coordinate with vendors, suppliers, and gift providers to secure the best options.
  • Assist in the management of consortia participation, profiles and industry associations.
  • Oversee the planning and execution of hotel events.
  • Collaborate with event planners, caterers, and vendors to ensure seamless execution.
  • Promote and market events through various channels to attract attendees.
Administrative
  • Monitoring of expenses
  • Following the accounting process with regards to purchase orders, invoice and barters.
  • Assist in all travel arrangements for the team.

    Assist with site inspections, tradeshow management.
  • Assist in all admin related sales requests.
  • Assist with industry memberships.
  • RFP completion.
Learning and Growth:
Motivated and Prepared Workforce
  • Takes responsibility for own learning and Development.
  • Innovation & Improvement.
  • Use experience with guests, their feedback and requirements to formulate innovative service ideas to department management to continuously improve the…
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